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6 Troubleshooting
MS-Windows Vista, MS-Windows 7
Check the operating
system's properties.
4)
Only change the operating system after consulting an IT specialist!
The installation of a new operating system can lead to the loss of data and is there-
fore not recommended until all other possibilities have been eliminated. If you have
any questions, please contact your company's authorized IT specialist or Olympus
Soft Imaging Solutions Customer Service (see chapter 6.5.2 on page 34)!
With MS-Windows Vista, the 32-bit-operating system must be installed.
The 64-bit operating system isn't supported.
With MS-Windows XP, the 32 bit-operating system and Service Pack 3
must be installed. The 64-bit operating system isn't supported.
If the operating system doesn't support the camera, use another one (or update
the Service Pack), if this is possible without any other problems.
The camera can't be found
MS-Windows XP
29
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